We treat them like family: Dimensions of Compassionate Customer Service

Muhibul Haq, Julie Davies

Research output: Contribution to journal › Meeting Abstract › peer-review

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2021
Compassionate customer service in ethnic minority microbusinesses
Haq, M., Johanson, M., Davies, J., Dana, L-P. & Budhathoki, T., 1 Mar 2021, In: Journal of Business Research. 126, p. 279-290 12 p.
Research output: Contribution to journal › Article › peer-review

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19 Citations (Scopus)